Cancellation & Refund Policy

1. Reservation Model

Reservations at Assos Karadut Taş Otel are confirmed through a request created on the website, followed by a phone call from our team to confirm it. We are not currently collecting online payments or deposits — your reservation is confirmed by phone only.

2. Cancellation Conditions

As we are not currently collecting online payments or deposits, no charge applies to cancellation or change requests.

• To cancel or change your reservation, please call us.
• No fee is charged for cancellation or change requests.
• In the event of a no-show (failure to arrive without notice), your reservation may be cancelled.

3. Cancellations by the Hotel

If the hotel cancels a reservation due to force majeure or an unforeseeable circumstance, the guest is notified as soon as possible and offered an alternative date at their request.

4. Right of Withdrawal under Distance Sales Rules

Under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation, accommodation services to be performed on a specific date fall under an exemption in the Regulation, meaning the 14-day right of withdrawal does not apply. Cancellation requests are subject to the cancellation and refund conditions set out on this page.

5. Refund Process

As we are not currently collecting online payments, there is no refund process. Payment is collected at the hotel during your stay.

6. Contact

For cancellation, change and refund requests, please call us at +90 501 091 34 17 or email karaduttas@gmail.com.